According to our experience, Customer satisfaction is a key factor of success. To maximize satisfaction of our Partners we have developed special service complementary to the "Mystery Customer" techniques. Merging Mystery Shopping with satisfaction surveys we have created comprehensive tool for the assessment of customer service in your company.
According to the needs of our Partners, we can use both quantitative and qualitative research methods. We are ready to consult and recommend methods that shall prove most efficient for any particular Partner.
If you find our offer interesting, do not hesitate to contact us directly.
Please call us or use the contact form, we will gladly answer all questions you might have.