Mystery shopping

Today the need for continuously increasing quality of the offered services is paramount to success. It should be no wonder then, that the mystery shopping method became one of the best-reviewed techniques of customer service level assessment and is now in high demand among our Partners.

Trying to meet such demand, we have organized specially trained teams of Telemarketers who are well-versed in standards implemented in the researched companies. After every finished assessment, every Partner receives a comprehensive multi-dimensional analysis of the service level in the company he or she can use in subsequent marketing actions.

Since its inclusion of into our portfolio, this service is universally praised, mainly because the objectivity of the research focused on the real experiences of your Customers in selected sales situations proves an invaluable source of information.

If you find our offer interesting, do not hesitate to contact us directly.

Please call us or use the contact form, we will gladly answer all questions you might have.


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